1. What is your cancellation policy ? – You can cancel up to 24 Hours before your scheduled Tour. For Cruise Ship Passengers if your ship cancels we will be sure to refund your booking . Refunds can take a few business days before showing up on your card again .
2. What happens if the Weather isn’t nice ? – We Operate various types of Weather so please dress for the Weather . Weather on the Island can change quickly and it can be windy down by the Water . We will operate in light rain , cold and heat. Please make sure to dress for the Weather and make sure you wear comfortable Shoes and feel free to bring some Water . In heavy rain we will cancel and same if there is any Thunderstorms. If a Tour does cancel we will offer you our next available date , if there is no availability we will refund you . The Tour Guide can cancel the Tour last minute if they feel like it is a danger to our Guests this could include Thunderstorms etc . Weather Cancellations will be communicated through the email you used on your booking , if we can’t reach you , we will call you.
3. Are there Washroom stops on the Tour ? – There isn’t any bathroom stops built into the Charlottetown Walking Tour however there are different bathroom Locations throughout the Tour if it’s an emergency.
4. What if I don’t like seafood ? (Charlottetown Food Walking Tour ) – Different Food requests can be made but must be done in advance . At our last stop there is a shot of an Island spirit , if you don’t drink or don’t like alcohol we can get you Water or another drink of your choice .
5. Is all food included in the price of the Food Tour ?- Yes all food is included in the Food Tour including the shot at the end . Tips are also included for the servers at the different Restaurants. Tap water is included at each stop as well . Other beverages you have to pay for at your own expense.
6. Can I go on more than 1 of your Tours ? – Yes of course ! There is some overlap in some of the Tours such as talking about General PEI History , however each one is unique in its own way .

7. Are the Tours Children friendly?- Yes Children and Families are welcome to join . We have had people from a few weeks old up to 95 years old before . For the Food Tour kids are Welcome to join and can provide some kid options with some notice .

8. How do the Audio Tours work ? – The Audio Tours are on an App called VoiceMap and can be found on various App Stores and is free . Once you Book , I will Touch Base with you with some instructions. Once you download the App it may or may not ask you to create a free account . Once you are in the app you can go to tour codes on the bottom right , then at the top right enter tour code , then enter the code that I sent you , once you enter the code you can download the Tour to use Offline . That way you don’t have to use any data or wifi . VoiceMap works off of GPS and will give you directions as needed and will give you historical information as you travel . If you get lost or for track VoiceMap will let you know . You can take as long as you like to do the Tour